Privacy Policy at Connecting 2 Minds
At Connecting 2 Minds, we take the privacy of our clients very seriously. We understand that the information you share with us is personal and sensitive, and we are committed to protecting your privacy and maintaining the confidentiality of your information.
This Privacy Policy outlines how we collect, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of Personal Information
We may collect personal information about you, such as your name, contact details, and information related to your health and mental well-being, in order to provide you with our services. This information may be collected through our intake forms, during sessions, or through other means, such as email or telephone.
We will only collect personal information that is necessary for the provision of our services, and we will take reasonable steps to ensure that you are aware of the collection, and that you understand why we are collecting it.
Use and Disclosure of Personal Information
We will only use and disclose your personal information for the primary purpose for which it was collected, and for related secondary purposes that you would reasonably expect.
We may use and disclose your personal information for the following purposes:
To provide you with our services
To communicate with you about your appointments and other matters related to your treatment.
To bill and claim from your private health fund or other third parties for services rendered.
To comply with legal and regulatory requirements
We will not disclose your personal information to any third party without your consent, unless required by law or in the case of an emergency that threatens your life or safety.
Security of Personal Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. We have implemented physical, electronic, and procedural safeguards to protect your personal information and will take all reasonable steps to destroy or de-identify personal information that is no longer needed.
Access to Personal Information
You have the right to access the personal information we hold about you, subject to some exceptions. If you would like to access your personal information, please contact us.
Inaccuracy of Personal Information
If you believe that any personal information, we hold about you is inaccurate, please contact us and we will take reasonable steps to correct it.
Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at Connecting 2 Minds, 0473 330 069, info@connecting2minds.com.au
Changes to our Privacy Policy
We may change this Privacy Policy from time to time. We will provide you with a copy of the most current version on request.
This Privacy Policy was last updated on 29/01/2023.
This Privacy Policy should be read in conjunction with our terms of service agreement and any other relevant policies or agreements.